Applied Qualimetry: Its origins, errors and misconceptions

Azgaldov, G.G.; Kostin, A.V.

Авторы: Azgaldov Garry G., Kostin Alexander V.
Журнал: Benchmarking: An International Journal
Том: 18
Номер: 3
Год издания: 2011
Первая страница: 428
Последняя страница: 444
DOI: 10.1108/14635771111137796
Аннотация: The purpose of this paper is to supply the reader, who may have little or no knowledge of qualimetry, with the following: - an outline of the history and development of this relatively new scientific discipline, which deals with the methodology of and problems in the integral quantitative assessment of the quality of objects of any nature: things and processes, products of labour and products of Nature, whether material or ideal, animate or inanimate, simple or complex, natural or man-made, etc.; - the most common errors that occur in the design and application of quality assessment techniques, which result in the depreciation of findings obtained by these techniques, and methods for eliminating such errors. The methodology used to obtain the results described in this paper is based on a deductive-axiomatic approach and, occasionally, on expert judgements. The findings presented in this paper can raise the research community’s awareness of the great opportunities that the qualimetry toolbox offers them in addressing their problems; at the same time, they can help them to avoid many pitfalls. Practical implications: the information found in this paper broadens the range of business problems and problem-solving procedures that can make use of qualimetric techniques and approaches.
Добавил в систему: Костин Александр Валерьевич

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